Best AI Customer Service AI Tools

ChatWP & DocsBot AI

AI API

ChatWP & DocsBot AI: ChatWP is an AI chatbot designed to provide direct answers to WordPress questions. It is trained on official WordPress documentation, including 'Learn WordPress' tutorials, documentation pages (wordpress.org/documentation/), and the 'Developer' site (developer.wordpress.org). It can also use general knowledge about WordPress learned from the Internet with restrictions. DocsBot AI is a platform for creating custom ChatGPT bots trained on documentation and content for support, presales, research, and more. It allows users to build AI-powered chatbots that can provide instant answers to customer questions, automate support, and enhance internal knowledge access.

EBI.AI

AI Chatbot

EBI.AI: EBI.AI provides AI-powered customer assistants to businesses, helping them reduce call volumes, improve customer experiences, and lower costs. Their AI assistants can handle 85% of routine inquiries from day one and can be set up in minutes. EBI.AI offers solutions for various industries and organization sizes, including retail, e-commerce, travel, finance, and local councils. They provide AI SaaS, AI supervision, and AI services to help businesses leverage AI across their entire organization.

Tiledesk

AI Workflow

Tiledesk: Tiledesk is a platform designed to automate workflows, operations, and customer service using AI agents across various channels. It combines free live chat with open-source chatbots to boost ROI and integrates with platforms like WhatsApp and Facebook Messenger to provide a unified inbox for all communications. Tiledesk enables businesses to build autonomous AI Agents to automate customer support and internal processes, enhancing engagement, efficiency, and driving growth without requiring code and with full scalability.

OneAI

AI Transcription

OneAI: OneAI is an orchestrated AI outbound calling machine that helps businesses reach and engage users at critical moments through intelligent, human-like voice calls. It offers a platform to select from a library, fine-tune, or build capabilities to analyze and process text, audio, and video at scale. OneAI's phone reps excel at cold calling, verification, qualification, and activation, optimizing and scaling automatically.

Second Nature

AI Avatar Generator

Second Nature: Second Nature is an AI-powered sales training software that uses role-playing simulations to help sales professionals improve their performance and confidence. It provides real-time, personalized feedback through conversational AI, allowing sales reps to practice and refine their skills for various sales scenarios. The platform offers customizable templates and the ability to load custom content, enabling teams to practice any conversation and receive feedback aligned with specific guidelines.

TheLoops

AI Chatbot

TheLoops: TheLoops is a CX operations platform that uses AI to empower Support and Success leaders with real-time customer, agent, and product insights. It provides an instant view of revenue status and explicit customer behavior without needing a data team. The platform offers AI Agents for CX, delivering solutions for quality monitoring, voice of customer analysis, and real-time troubleshooting.

Yuma AI

AI Chatbot

Yuma AI: Yuma Ticket Assistant is an AI that integrates with your Help Desk software to automate response drafting for customer tickets. Improve efficiency and support quality, increase customer satisfaction, and boost revenue. Yuma is leveraging Generative AI to automate customer support. We help large Shopify businesses automating more than 40% of their support tickets.