Yuma AI Product Information
What is Yuma AI?
Yuma AI is a specialized customer support automation tool built for e-commerce, specifically Shopify. It integrates with helpdesks like Gorgias and Zendesk to draft perfect responses to common e-commerce queries (like 'Who is my order?') automatically, mimicking the brand's tone.
How to use Yuma AI?
- Connect Yuma to your helpdesk and Shopify store.
- Train the AI on your past tickets and policies.
- Turn on 'Draft Mode' to review suggested replies.
- Enable 'Auto-Pilot' for high-confidence answers to fully automate support.
Yuma AI Use Cases
["Automating 'Where is my order' WISMO tickets","Handling returns and refund requests instantly","Scaling support during Black Friday without hiring more staff"]
FAQ from Yuma AI
No FAQs available.
Yuma AI Pricing
No pricing information available.
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