Tiledesk

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Introducción:Automate customer support with AI agents and unified multi-channel messaging on Tiledesk.
Añadido el:Dec 31 2025
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Información del producto de Tiledesk

¿Qué es Tiledesk?

Tiledesk is an open-source customer engagement platform that combines live chat with powerful AI automation. It allows businesses to build autonomous AI agents that can handle customer support and internal workflows across multiple channels, including WhatsApp, Facebook Messenger, and Telegram. Tiledesk features a visual 'no-code' design flow for creating chatbots, a unified inbox for managing conversations, and seamless integration with existing knowledge bases to train AI on your specific data. It's designed to boost efficiency and ROI by automating routine interactions.

¿Cómo usar Tiledesk?

How to Use Tiledesk

  1. Create an Project: Sign up and set up your workspace.
  2. Build AI Agents: Use the visual drag-and-drop builder to design conversation flows or connect a Knowledge Base.
  3. Integrate Channels: Connect WhatsApp, Messenger, or your website widget to the platform.
  4. Deploy: Publish your AI agent to start handling inquiries automatically.
  5. Monitor: Use the unified inbox to track conversations and intervene with live agents when necessary.

Casos de uso de Tiledesk

Top Use Cases

  • Customer Support: Automate responses to FAQs and troubleshoot issues 24/7.
  • Lead Generation: Qualify leads instantly through interactive chat flows on your website.
  • Omnichannel Communication: Manage messages from WhatsApp, Facebook, and web chat in one place.
  • Internal Helpdesk: Streamline employee support requests for IT or HR departments.

Preguntas frecuentes de Tiledesk

No hay preguntas frecuentes disponibles.

Precios de Tiledesk

No hay información de precios disponible.

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