MARA AI Product Information
What is MARA AI?
MARA AI is an AI-powered reputation management solution designed for hotels. It helps hotels respond to and analyze customer reviews from various sources, such as Google, Tripadvisor, Booking.com, and Trustpilot, in a timely and personalized manner. MARA AI aims to improve online reputation, increase response rates, and save time by automating the review response process with AI-generated replies tailored to the hotel's brand voice.
How to use MARA AI?
To use MARA AI, connect your review sources to the platform. The AI will analyze incoming reviews and generate personalized draft responses. You can then review and refine these drafts before publishing them. Additionally, the platform offers analytics tools to track performance and highlight areas for improvement.
MARA AI's Core Features
- AI Review Reply Generator
- Review Inbox
- Review Analytics
- Surveys
- Brand Voice
- Smart Snippets
- Review Widgets
MARA AI Use Cases
- #1Responding to guest reviews across multiple platforms
- #2Analyzing review data to identify trends and areas for improvement
- #3Generating surveys to collect more 5-star reviews
- #4Displaying ratings on a hotel's website to increase direct bookings
FAQ from MARA AI
What review sources does MARA AI support?
MARA AI supports various review platforms, including Google, Tripadvisor, Booking.com, and Trustpilot.
Does MARA AI work in multiple languages?
Yes, MARA AI supports all languages and can generate individual responses to reviews in the language they were written.
Can MARA AI be used for multiple properties?
Yes, MARA AI is designed to support multi-user and multi-property management.
How does MARA AI ensure brand consistency in its replies?
MARA AI can be trained on your previous review responses to learn your specific brand voice, ensuring that all generated replies match your preferred tone and style.
MARA AI Pricing
Free
$0
Free plan available.
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